Our refund policy is designed to ensure customer satisfaction. If for any reason you are not satisfied with your purchase, you can request a refund within a certain timeframe.
Title
Last updated: April 2023
1. General
2. Damages and Issues
3. Exchanges
5. Refunds
1. general
We have a 100-day return policy, which means you have 100 days after receiving your item to request a return.
To start a return, you can contact us at support@sleepnitez.com.
You can always contact us for any return question at support@sleepnitez.com
2. damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
3. exchanges
The fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.
5. refunds
If more than 15 business days have passed since we’ve approved your refund, please contact us at support@sleepnitez.com.
